Ratings & Reviews

Overall Rating

4(344 reviews)99.4% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Aubrey F. - |Recommended: YesMy experience at the Hub ha... — My experience at the Hub has been pretty good The staff have been very nice and helpful so far and I love the pool area. Sometimes the complex can be a bit noisy which is difficult for a graduate student, but for the most part it’s all good.
response from property -Aubrey, we appreciate your positive review and are glad you are enjoying your experience in our community thus far. If you need any assistance regarding noise concerns, please feel free to call the office. Thank you for reaching out.
Review From Modern Messagesubmitted by Macdalia L. - |Recommended: YesI’ve truly enjoyed my stay ... — I’ve truly enjoyed my stay here so far. The office is ALWAYS willing to answer my numerous questions and they’re very helpful. I love how often the office has activities or treats for the guests. The maintenance men work VERY efficiently and are always friendly when I run into them. The only thing I’d think to change is that I wish when I called the office I got the actual office more than the off site call center, though I understand they’re very busy. Either way, I enjoy living here.
response from property -Macdalia, thank you for your very complimentary review. Be assured our team of professionals is here to ensure your comfort. Please know we are here when you need us.
Review From Modern Messagesubmitted by Dean M. - |Recommended: YesOverall been okay for a fir... — Overall been okay for a first time experience off campus living. There have been some issues but that's anywhere you live. There does seem to be progress towards fixing some grips me and my housemate have but it seems they may be done soon.
response from property -Thank you, Dean, for your review and candid feedback. We are glad that your experience off-campus has been nice so far. If there is anything we may do to make your time here even better, please let us know.
Review From Modern Messagesubmitted by Nakia G. - |Recommended: YesGreat place to stay. Not pe... — Great place to stay. Not perfect but it is worth the price. Great staff and maintenance workers work very quickly to get orders completed. im pleased.
response from property -Nakia, we appreciate your five-star review. It is lovely to know that you hold our community in such high regard.
Review From Modern Messagesubmitted by Nathan H. - |Recommended: YesRelatively inexpensive, whi... — Relatively inexpensive, which is very nice. Roommates and quiet and keep to themselves. Gets a little noisy at night, but not too bad. Overall, quite happy with it so far
response from property -Hi Nathan, it is great to know that our superior value and peaceful atmosphere have provided you with the five-star living environment you deserve. If you ever need to report a noise violation, please feel free to email us at hubtallahassee@trinity-pm.com. Thank you!
Review From Modern Messagesubmitted by Shardae T. - |Recommended: YesThe move in experience for ... — The move in experience for me and my boyfriend was great everyone was so helpful in the process before and during our resident move in. especially Victoria We are glad to have chosen the hub as our first resident together
response from property -Welcome home, Shardae! It is wonderful to hear that your move went so smoothly, thanks to the diligent service of our team members. We know Victoria, in particular, will be thrilled to learn she made such a positive impression on you. While you both continue settling in, please know we are always available to help with anything you may need. Thank you!
Review From Modern Messagesubmitted by Amani D. - |Recommended: YesIt has improved. My roommat... — It has improved. My roommate situation has gotten I guess manageable but hopefully me renewing will be something much better. The amenities should be opened soon And just cleaned regularly.
response from property -Hi Amani, thank you for validating our continuous efforts to improve our community and service. That said, we also want to address any ongoing concerns you may have about your roommate or our amenities
Review From Modern Messagesubmitted by Tiamia Y. - |Recommended: YesGreat staff. Always help wh... — Great staff. Always help when help is needed . Very understanding. Never had any issues the whole six months I’ve lived here with any of the staff or living in the hub in general
response from property -Tiamia, we appreciate you sharing your great experiences with our team! It has been our pleasure to assist you. Thank you for your wonderful review.
Review From Modern Messagesubmitted by Sabrina O. - |Recommended: YesMy rating for this apartmen... — My rating for this apartment review is that the apartment is good. Old buildings, but decent price for an apartment. Not a bad place to live.
response from property -Sabrina, we appreciate your review of our well-established and competitively priced community. Thank you for taking the time to let us know how we are doing.
Review From Modern Messagesubmitted by Naji J. - |Recommended: YesIt’s active and your in a l... — It’s active and your in a location where everything is around the corner need more washer and dryers ,the walls are thin so people are loud but the place is pretty average
response from property -Naji, thank you for your review and complimentary rating. We love our community's convenient location and are glad that you agree. We will take your feedback about washers and dryers to the team. If there is anything we may do to enhance your experience here even more, please let us know.
Review From Modern Messagesubmitted by Julisa D. - |Recommended: YesSo far everything has been ... — So far everything has been great. The neighborhood seems quiet and it’s very nice . I have a wonderful view from my patio of the pool . It’s amazing
response from property -Julisa, it's great to hear that you're enjoying yourself in our community so far! Providing a peaceful, scenic living environment along with top-notch customer service is our priority, so we really appreciate your encouragement. Have any suggestions for how we could make your time here even better? Feel free to share by email at hubtallahassee@trinity-pm.com. Thank you!
Review From Modern Messagesubmitted by Asia G. - |Recommended: YesI love living here at The H... — I love living here at The Hub Apartments Everything is peaceful and the best that it could be Me and my boyfriend have appreciated the events and activities they host and those who work here too.
response from property -Thank you, Asia! We're thrilled to hear how much you enjoy our community and activities. Please reach out anytime we may assist you!
Review From Modern Messagesubmitted by Giovanni L. - |Recommended: YesPretty decent so far. I don... — Pretty decent so far. I don't like my roommates, but everything else is fine. I renewed my lease for next year. So hopefully I get some great roommates next time around.
response from property -Giovanni, thank you for reviewing as well as for renewing your lease! We really appreciate your confidence in us, and we promise that we'll continue to work hard to offer an exceptional living environment at all times. If there's anything at all we may do to improve your experience, let us know by emailing hubtallahassee@trinity-pm.com.
Review From Modern Messagesubmitted by Oreatha C. - |Recommended: YesGreat experience Always not... — Great experience Always notified if there is a problem. I am happy that I choose the hub apartments. I have had a great experience with the leasing office as well
response from property -Oreatha, we believe that open communication is vital to our relationship with our residents, and we appreciate your validation of our efforts! Thank you for sharing your excellent experience here.
Review From Modern Messagesubmitted by Essence P. - |Recommended: YesThe service done was correc... — The service done was correct and they did a good job. I hope that the toilet works perfect and that we don't have to call anyone back to fix it.
response from property -Essence, we're pleased to hear that our maintenance team has taken care of your service request promptly and that you are satisfied with the quality of their work. Please don't hesitate to reach out if there is anything else we may do to assist you.