Ratings & Reviews

Overall Rating

4(349 reviews)99.4% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Julisa D. - |Recommended: YesSo far everything has been ... — So far everything has been great. The neighborhood seems quiet and it’s very nice . I have a wonderful view from my patio of the pool . It’s amazing
response from property -Julisa, it's great to hear that you're enjoying yourself in our community so far! Providing a peaceful, scenic living environment along with top-notch customer service is our priority, so we really appreciate your encouragement. Have any suggestions for how we could make your time here even better? Feel free to share by email at hubtallahassee@trinity-pm.com. Thank you!
Review From Modern Messagesubmitted by Asia G. - |Recommended: YesI love living here at The H... — I love living here at The Hub Apartments Everything is peaceful and the best that it could be Me and my boyfriend have appreciated the events and activities they host and those who work here too.
response from property -Thank you, Asia! We're thrilled to hear how much you enjoy our community and activities. Please reach out anytime we may assist you!
Review From Modern Messagesubmitted by Giovanni L. - |Recommended: YesPretty decent so far. I don... — Pretty decent so far. I don't like my roommates, but everything else is fine. I renewed my lease for next year. So hopefully I get some great roommates next time around.
response from property -Giovanni, thank you for reviewing as well as for renewing your lease! We really appreciate your confidence in us, and we promise that we'll continue to work hard to offer an exceptional living environment at all times. If there's anything at all we may do to improve your experience, let us know by emailing hubtallahassee@trinity-pm.com.
Review From Modern Messagesubmitted by Oreatha C. - |Recommended: YesGreat experience Always not... — Great experience Always notified if there is a problem. I am happy that I choose the hub apartments. I have had a great experience with the leasing office as well
response from property -Oreatha, we believe that open communication is vital to our relationship with our residents, and we appreciate your validation of our efforts! Thank you for sharing your excellent experience here.
Review From Modern Messagesubmitted by Essence P. - |Recommended: YesThe service done was correc... — The service done was correct and they did a good job. I hope that the toilet works perfect and that we don't have to call anyone back to fix it.
response from property -Essence, we're pleased to hear that our maintenance team has taken care of your service request promptly and that you are satisfied with the quality of their work. Please don't hesitate to reach out if there is anything else we may do to assist you.
Review From Modern Messagesubmitted by Kelly K. - |Recommended: YesIt’s been great living here... — It’s been great living here. I love the ammenities and the staff are friendly and always willing to help. Maintenance had completed my work orders timely.
response from property -Kelly, what a delight to know that you love living in our friendly community with our helpful office and maintenance teams! We hope you keep feeling right at home.
Review From Modern Messagesubmitted by Andrew H. - |Recommended: YesI have absolutely loved my ... — I have absolutely loved my time at the hub I cant wait to resign my lease The neighborhood is quiet and my roommates are awesome. There is plenty of space for working out and great amenities.
response from property -Hello, Andrew! Nothing makes us happier than hearing how much our residents love their homes. We're glad our quiet community and various amenities have improved your living experience. When the time comes to resign your lease, please let us know if you have any questions!
Review From Modern Messagesubmitted by Aubrey F. - |Recommended: YesAt the Hub, I have had a pr... — At the Hub, I have had a pretty decent living experience. I enjoy the amenities and especially the pool which is always kept very clean. The women who work in the front office are always kind and helpful and the maintenance team has been very helpful as well.
response from property -Aubrey, we're so glad to know that you're enjoying our amenities and service so much! There's nothing more important to us than ensuring that our residents are happy and comfortable at all times, so if you ever have any questions or concerns, please feel free to reach out to us at hubtallahassee@trinity-pm.com.
Review From Modern Messagesubmitted by Tarel G. - |Recommended: YesI’m very happy at The hub a... — I’m very happy at The hub apartments. One bedroom apartment size is pretty great compared to most . Fresh paint , new rugs , stainless and up to date appliances. Awesome balcony . Price is affordable. Maintenance are on top of things responds within 24 hours. Everyone on staff super friendly. Hardly hear any noise from other tenants. It’s a very nice place to live.
response from property -Tarel, we appreciate you sharing your heartfelt enthusiasm about our community. We are thrilled to hear that you enjoy so much in our community, like our affordable pricing, luxury apartments, and our hardworking teams. Thank you for choosing us!
Review From Modern Messagesubmitted by Virginia M. - |Recommended: YesThe office staff is amazing... — The office staff is amazing, always energetic and smiling, very friendly and very nice. The food giveaways are great too However some of the rules and procedures are frustrating and don’t seem to be helpful for the resident, especially when it comes to roommate issues. While Victoria did a fantastic job during roommate mediation, the rules and procedures seem to get in the way of helping residents achieve the goal of feeling safe, secure, appreciated and valued as a human being living in this community.
response from property -Virginia, we appreciate your feedback. It made our day to know you think so highly of Virginia and the rest of our team. We value all of our residents, and we're sorry to hear you're disappointed with some of our policies. We would be happy to discuss your concerns in greater detail and encourage you to email hubtallahassee@trinity-pm.com.
Review From Modern Messagesubmitted by Zahrrya H. - |Recommended: YesThe Apartment is big a few ... — The Apartment is big a few things messed up but its worth living here . Im excited living on my own. The front desk people are so helpful and caring
response from property -Zahrrya, it's great to know that you're enjoying your spacious apartment home. We want to hear about any concerns you may have so that we may address them promptly. Rest assured, we are available any time at hubtallahassee@trinity-pm.com if you'd like to reach out. Thank you for reviewing us and for the five-star rating!
Review From Modern Messagesubmitted by Rodolfo F. - |Recommended: YesI have been living in the h... — I have been living in the hub for almost 2 years so far. The staffs are awesome, they are very friendly. The apartment has some issues but you can always order online from the maintenance and pest control when u needed it yeah sometimes you will see insects or spiders around the corners . Overall it is a nice place to stay, near to FSU with 2 bus stops right in front of the complex.
response from property -Rodolfo, thank you for your kind words about the community. We have been happy to have you here over the past couple of years. Please continue enjoying your time here.
Review From Modern Messagesubmitted by Daana A. - |Recommended: YesThis is a great community t... — This is a great community to live in. The community is well kept and organized, however some of the residents refuse to pick up after their pets.
response from property -Daana, thank you for sharing both your appreciation for our community maintenance and your concerns about dog owners. The goal of our guidelines is to help everyone enjoy a clean and comfortable living environment, but we know sometimes we have to reinforce our policies with individuals. Please email us at hubtallahassee@trinity-pm.com so we may gather the additional information we need to resolve this matter.
Review From Modern Messagesubmitted by Skylilya H. - |Recommended: YesSince I’ve first moved out ... — Since I’ve first moved out here, everything has been great. From maintenance to management. Thanks for everything you guys do -Skylilya Hill
response from property -How nice to hear, Skylilya, that you enjoy your living experience in your home with us! We aim to provide a super environment and responsive service, and your great feedback about our team means a lot to us!
Review From Modern Messagesubmitted by Miranda M. - |Recommended: YesMy experience moving into t... — My experience moving into the Hub has been nothing but spectacular Every person in the office I meet has been kind and super helpful. Yukwon, Zahara and Victoria were all so wonderful, and my apartment is great. So glad I moved to the Hub.